Our Testimonials
Like many small businesses, we need technical support at a complex level and explanations at the most basic non-technical level. In TechEase we’ve found the best combination of these. They’re available when we need them, they resolve our problems quickly, and they keep their commitments. We certainly recommend them.
Kerry McCoy, SPHR-CA
HRXpress
About Us
Both Homes and Small Businesses have grown more dependent on computers in recent years. While many need frequent support, they cannot afford a full-time Information Technology staff. Established in 2003 by a computer engineer and a psychologist in Santa Barbara, TechEase Computer Solutions LLC was created with these clients in mind. We have since expanded to Ventura county in response to the growing need for an outsourced personal IT department. We offer same day mobile response and Microsoft Certified technicians. Then we go a step further.
Personal Attention
You are assigned your own personal technician who will provide phone, e-mail, remote control and on-site support for all your technical needs. There’s no need to waste hours on hold only to explain your problem again and listen to a script from somebody who eventually shifts the blame elsewhere. Simply pick up the phone and call your personal IT department, TechEase, and we’ll take over the problem until it’s all the way fixed.
As your personal IT department we will provide proactive and responsive computer repair and networking support. Moreover, we will become well versed with your situation, your needs and your budget. We can then help you wade through the confusing technology landscape to ensure that you make the right purchases and decisions for your unique circumstances.
Our Philosophy
At the heart of our philosophy is a focus on patient, simple explanations. Taking the time to make sure you understand what we’re doing is important to us. This is why we don’t have quotas like other tech support companies in town. Instead, our business model revolves around the notion of exceeding clients’ expectations with every interaction. This allows us to enjoy word of mouth and repeat business from clients who have already discovered our new brand of service.
We’re proud to have served businesses like:Merrill Lynch, The UPS Stores, Help-U-Sell Real Estate, and many others. We also proudly support local non-profits like Girl Scouts of Tres Condados and JobSmart with reduced rates. We offer a reduced rate for our home clients because they deserve access to high quality service as well. If we sound like the kind of company that can help you, give us a call or send us an e-mail. A technician will answer you personally so that all of your questions can be resolved.
